This incident has been resolved. A third-party identity provider outage prevented users from logging in to Alteryx One in all regions between approximately 16:00 and 19:00 UTC. The provider has confirmed full resolution, and login is working normally. If you still have trouble please reach out to customer support. We apologize for the disruption.
Posted Oct 06, 2026 - 21:34 UTC
Monitoring
Login to Alteryx One has been restored in all regions as of approximately 19:00 UTC after a second disruption from the third-party identity provider. We are continuing to monitor while service stabilizes. If you still have trouble, sign out and back in, and fully close and relaunch the Alteryx One app if it appears frozen.
Posted Oct 06, 2026 - 19:54 UTC
Identified
Login to Alteryx One is failing again in all regions as of approximately 18:35 UTC due to an ongoing third-party identity provider outage. Users cannot log in, and some logged-in users may be signed out. We are working with the vendor and will provide another update within 60 minutes.
Posted Oct 06, 2026 - 18:56 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 06, 2026 - 18:26 UTC
Investigating
The third-party identity provider behind Alteryx One login has implemented a fix, and login is recovering in all regions. We are monitoring the service as it stabilizes. Some users may still experience issues and may need to sign out and sign back in, or restart the Alteryx One app, to restore their session. We will provide another update within 60 minutes, or sooner if the situation changes.
Posted Oct 06, 2026 - 16:25 UTC
This incident affected: Alteryx One Platform US (Designer Cloud, Auto Insights, Location Intelligence, Machine Learning, App Builder, Plans, License Portal), Alteryx One Platform EU (Designer Cloud, Auto Insights, Location Intelligence, Machine Learning, App Builder, Plans), Alteryx One Platform AU (Designer Cloud, Auto Insights, Location Intelligence, Machine Learning, App Builder, Plans), and Designer Cloud Powered by Trifacta, Dataprep by Trifacta.